What service does this site provide?

This site allows pilots to maintain their flight-time logbook online and also to print formatted pages just like those in traditional paper logbooks.
Users will have the convenience of electronic storage and at the same time also the security of printed copies.

What happens if the site crashes?

The database is backed-up every night on three different servers. If something catastrophic should happen to our main web-server, we can rebuild it using the backup database. The exact down-time would be determined by the severity.
With all these backups in place, loss of entire logbook is nil. There'll always be a backup available on at least one of the servers that's no more than 1-2 days old.
We realize that a logbook contains very important information to all pilots. The author of the site is a part 121 pilot and stores his logbook online.
Every effort will be made to keep the data secure and available.

I already have a traditional logbook…how can I copy it over?

No easy answer - basically you'll have to re-enter it. But we allow you to upload your logbook in Excel .csv file format - that should make it relatively easy.
If you choose, you can also transfer just the column totals over (see next).

Can I just transfer the column-totals over from my previous logbook?

Yes. Go to the column-settings page and specify the start-value for any of the numeric columns.

What about instructor endorsements?

Currently, FAA requires hand-signed paper documents as proof of instruction.
Maintain a separate document of all the endorsements that cross-references entries in the electronic logbook. Click here for a sample cross-referenced endorsement form.

Can I customize columns?

Yes. For example, you can create a "Turbine" or "Complex" column.

How much is it for this service?

This site operates on the subscription model and the current rate is $36 USD per year. Some airline scheduling add-ons could cost more.

There are many free logbook sites…why should I pay?

We invite you to compare the features offered, attention paid to data/server security, user support and commitment to be online for many years to come.

Hmmm…can I try it out for free first?

Absolutely…you can register for free and try out the services for 3 months or make 25 entries - whichever comes first.

What happens after registering?

After registering, you can use to site to store your flight entries and try out most of the features. If you like it, you then have to subscribe to get continued access.

What happens if I'm not a subscriber by the end of the trial period?

You'll be allowed to sign-in but you won't be allowed to make any changes. You'll receive a reminder e-mail and you'll have another month to decide whether to subscribe or not.
If you've not become a subscriber at the end that period, it will be assumed you've decided that this service is not for you and your account will be deleted.

Okay I'm registered…what now?

Once you're registered and signed-in, most users will want to review the columns and aircrafts settings.
Create columns and aircrafts that you think will need and then you're set to make new logbook entries.

In the columns settings page, what's an Aircraft-Attribute?

Check this field if you're defining a column that represents a physical attribute of an aircraft. For example, category/class, engine-type etc.
Once you save the new column, you will have to go to the aircrafts page and set the appropriate value for the column for each of the defined aircrafts.
Making a column aircraft-attribute, states that the value is aircraft dependent. When making a new logbook entry, these columns are not displayed because they're implicitly set by selecting an aircraft.
Another important behavior of aircraft-attribute columns are that the values are not stored along with the logbook entry - they're global. If you decide to change the value of the column later on, it'll be propagated throughout your entire logbook.
For example, let's say you have an aircraft-attribute column named 'Complex' and you've defined an aircraft to have that attribute and you've also made a few logbook entries. Later you find out that the aircraft is really not complex. All you have to do is go to the aircrafts page and de-select the complex attribute. Now when you go back to your logbook, you'll see that the correct change has been propagated throughout the logbook.
This is an important feature of this site. It allows great flexibility it setting up your columns. It can work for the usually added columns such as turbine, complex to maybe not so useful columns like gross-aircraft-weight, number-of-engines, date aircraft certified etc. The important point to note is you can define any attribute of the aircraft.

In the column settings page, what does Hide do?

It's one step short of deleting the column. It hides the column from the user during input and display.

In the column settings page, what does setting a default-value to "=DUR" do?

This applies to time fields. It means that the default value for the field is the duration field.
For example, if you set the PIC field to this value - then the duration value of a new logbook entry will be copied over to the PIC field automatically.

How do I enter time values?

All time values can be entered in either h.d (hrs and 1/10th of hr) or hhmm format. For example, one hr and 12 minutes can be specified as as either "0112" or "1.2".
The site considers all 4-digit entries to be hhmm format. So if you enter "1000" - the site will interpret as 10 hrs. If you want to enter "1000" hrs, enter it as "1000.0".

What does "Invalid session-state" error message mean?

It means that you used the browser back or forward navigation - especially during a report download. Please use the site's menu on the top-right corner.

I've upgraded to PIC. What do I have to do?

Go to aircraft settings page and for the aircraft you've upgraded on, change SIC to PIC and save it.

Will the subscription rate ever increase?

We cannot guarantee that it won't…but subscribers will be locked in at their initial base-rate for life.

What's a base-rate?

Base rate the initial subscription rate before any discounts or promotional codes.

What happens if I allow my subscription to lapse?

At the beginning of each calendar year, all accounts that have expired over a year will be deleted.

Do I get anything for referring someone else?

Absolutely…if you refer the site to someone else and they decide to subscribe, you'll be credited with a 3-month subscription. They need to specify your sign-in e-mail address when subscribing.

I do not see the Add New»CCS menu entry.

Once you click on Add New, you should see CCS on the second row.
If you don't, that means you did not use the Expressjet/Continental registration procedure.
The account needs to be deleted and you need to re-register. Please e-mail us.

I'd like to log an aircraft sub-model separately?

Let's say you want to log EMB145/XR time separately, you need to create a new aircraft. You can copy the existing EMB145 column values - just name this one something else.
Then go to your settings and at the bottom of the page - change the mapping of CCS aircraft identifier "XRJ" to your new aircraft definition.
All your subsequent XR entries you make, should be mapped correctly to this aircraft.

New aircraft type added to fleet. How do I set it up?

Create a new aircraft - e.g. 737.
Then go to your settings and at the bottom of the page - map the CCS aircraft identifier to the new aircraft just created.
You can also use wildcard (asterisk) to match multiple CCS aircraft identifiers to a single logbook aircraft.
For example, "73*" will match any CCS aircraft identifier starting with 73 to a single logbook aircraft.

I've moved from Express to CAL. How do I set it up?

Go to settings and change the scheduling interface.
WARNING: This is a one-way setting change only.

I want the CCS import feature to save the crew name…but rather not see it when I view my logbook?

Go to column settings and HIDE the "Crew" column.
If you later want to view/print it, UNHIDE it.

Any way to store the flight block-out and in times?

Go to column settings and create a new column labelled 'Block' of type text.
You might have to re-position the new column.
You can hide the column if you don't want to see it day-to-day (see above).

Sometimes when requesting data from CCS - the browser stops. What now?

The browser is timing out. Just press the browser REFRESH button. You'll get a warning about re-posting POSTDATA - select ok and it should then retrieve the CCS info.

Sometimes when requesting data from CCS - the browser doesn't make any progress (no green), but it seems to be busy. What now?

It means that you have an unusual CCS login message (e.g. pairing-mod etc) and this website is not able to get past it. Please stop the browser and manually log into CCS and clear the message. Also, please let us know about the message-type.

Why is the logbook account limited to only one user?

So that multiple users don't download their pairings and create multiple logbooks. One logbook account - one CCS user and cannot be changed.

What happened to Expressjet Final-Pay-Register downloads?

Express moved the data to xtend.xjt.com. Even though we no longer provide auto-download, we do provide a mechanism where you can paste the data into the logbook.

I'm registered and logged in right now - how do I set up my account?

If you used generic CrewTrac registration, you need to set up your account manually. These are the steps you should follow:
- Define aircraft you fly.
- Go to the Crewtrac Crewtime report page and find the equipment code for the aircraft.
- Map that equipment code to one of the aircraft you defined in step 1.
- You're done - ready to import a report.

What's the preferred report page to upload?

The site supports both CrewTime and Flight Log report pages.
Generally the latter has more detailed flight info.